Cookies & Privacy Policy

 

We want you to enjoy shopping online with us in complete confidence

 

Our website uses the highest levels of security to make certain that your information is secure and protected against unauthorised use. We use a Secure Sockets Layer (SSL) providing 256 bit encryption and Private Communications Technology security standards supported by Microsoft Internet Explorer 4.0 and later versions, as well as other popular web browser software.

Each time you are asked to enter sensitive information on the site such as payment information details, a secure padlock icon will appear at the top of your web browser window to confirm that this part of the web site is secure. You will also see that the “https” in your browser address bar will change to “https”.

When you effect a payment, the Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it


How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


What we collect

 

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests

 

What we do with the information we gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. 
  • We may contact you by email, phone, fax or mail. 
  • We may use the information to customise the website according to your interests.
  • We never pass on your details to any other companies


 

Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


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